Status: June 2026

Data Privacy Policy

Controller

Heliotis AG
Längenbold 5
6037 Root
Switzerland
E-mail: [email protected]
Tel.: +41 41 455 6700
UID: CHE-112.534.289

Collection and processing of personal data

We only collect and process personal data to the extent necessary to provide our website, process inquiries, make protected content accessible, or provide our services.

This includes, in particular, data that you actively transmit to us, for example, when registering, filling out contact forms, submitting support requests, or subscribing to a newsletter.

  • Upon registration: Name, e-mail address, and password
  • For contact or support inquiries: Name, e-mail address, company, message, and other voluntary information
  • For newsletter subscription: E-mail address and, if applicable, name
  • When visiting the website: technical access data such as IP address, browser type, operating system, date and time of access, and pages accessed

Purpose of data processing

We process personal data for the following purposes in particular:

  • Provision and improvement of our website
  • Management of user accounts and protected download areas
  • Processing of contact, support, and sales inquiries
  • Sending newsletters, provided that corresponding consent has been given
  • Statistical evaluation and improvement of our offerings
  • Fulfillment of legal obligations

Cookies and Consent

Our website uses cookies and similar technologies. Some of these are technically necessary, while others serve for analysis, improvement, or more convenient use of our website.

Non-technically necessary cookies and comparable technologies are only used if you have given your prior consent. You can change or withdraw your consent at any time via the cookie settings on our website.

Further information can be found in our separate Cookie Policy.

Web Analytics

Our website may use web analytics services such as Google Analytics. Information about the use of our website may be processed to improve our offerings and statistically evaluate website usage.

Insofar as cookies or comparable technologies are used for this purpose, this is only done on the basis of your consent. You can withdraw this consent at any time via the cookie settings.

Newsletter

If you subscribe to our newsletter, we will use your e-mail address exclusively for sending the newsletter and managing your subscription. You can unsubscribe from the newsletter at any time via the unsubscribe link in each e-mail or by e-mail to [email protected].

Disclosure to Third Parties

Personal data will only be disclosed to third parties if this is necessary for the provision of our website, for the fulfillment of a contract, for processing your inquiry, due to legal obligations, or based on your consent.

Storage Period

We only store personal data for as long as this is necessary to fulfill the stated purposes or as required by statutory retention obligations.

Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Your Rights

Within the framework of applicable data protection law, you have the right to information, rectification, erasure, restriction of processing, data portability, and withdrawal of given consent.

Furthermore, you have the right to lodge a complaint with the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The current version published on our website shall apply.