Status: August 2025

Data Protection Declaration Heliotis AG

Heliotis AG (hereinafter referred to as “Heliotis”, “we” or “us”) takes the protection of your personal data very seriously. This data protection declaration informs you about how we collect, process and use personal data when you use our website, register or use our services.

1. Controller

Heliotis AG
Längenbold 5
6037 Root (Lucerne)
Switzerland
E-mail: [email protected]
Tel.: +41 41 455 6700

UID: CHE-112.534.289

2. Collection and processing of personal data

We only collect personal data to the extent necessary to provide our services. This includes in particular:

  • Upon registration: Name, e-mail address, password. Registration enables access to protected content such as drivers, firmware updates and other downloads.
  • When registering for the newsletter: Name (optional), e-mail address
  • Automatically when visiting the website: IP address, browser type, operating system, date/time of access, pages accessed (see section Google Analytics)

3. Purpose of data processing

We process your data for the following purposes:

  • Provision of our website and download areas
  • Management of user accounts
  • Sending newsletters (only with consent)
  • Improvement of our offer and statistical evaluation (Google Analytics)
  • Fulfillment of legal obligations

4. Google Analytics

Our website uses Google Analytics, a web analysis service of Google LLC (USA). Google Analytics uses cookies that enable an analysis of the use of the website. The information generated by the cookie is usually transferred to a Google server in the USA and stored there.

We have activated IP anonymization so that your IP address is shortened before storage. Processing is based on your consent (Art. 6 para. 1 lit. a GDPR, Art. 6 DSG).

You can revoke your consent at any time via the cookie settings on our website or deactivate the storage of cookies in your browser.

5. Newsletter

If you subscribe to our newsletter, we will use your e-mail address exclusively for sending the newsletter. You can unsubscribe from the newsletter at any time via the unsubscribe link in each e-mail or by e-mail to [email protected].

6. Cookies

Our website uses cookies to increase user-friendliness and provide certain functions. You can deactivate cookies at any time in the settings of your browser.

7. Storage period

We only store personal data for as long as this is necessary to fulfill the stated purposes or as required by statutory retention obligations.

8. Disclosure to third parties

Your data will only be disclosed to third parties if this is required by law, necessary for the fulfillment of a contract or if you have expressly consented.

9. Your rights

You have the right to:

  • Information about the data processed by us
  • Correction of incorrect data
  • Deletion of your data (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Revocation of a granted consent
  • Complaint to the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

10. Data security

We use technical and organizational security measures to protect your data against unauthorized access, loss or misuse. Passwords are stored in encrypted form.

11. Changes to this data protection declaration

We reserve the right to adapt this data protection declaration at any time. The current version published on our website applies.